One Builders

Smarter Living, Simplified

An App to Simplify Security, Repairs, and Updates for One Builders Residents

Industry

Property Management

Role

UX/UI Designer

Duration

12 weeks

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Overview

Process

Outcomes

The Goal

Design a solution to simplify the lives of residents of One Builders.
To solve the complex manual process of managing society movements, design an app for One Builders helping them improve the experience of the residents.

Who is the audience for the platform?

Residents of One Builders

DEFINING PROBLEM STATEMENT

Since Aman is working from home, managing the visitors, keeping security in mind, becomes very hectic during office hours. Reverting to security-related requests for granting access several times a day is annoying.
Instead, the system might be made digital so that anyone could gain access with a few simple clicks.

USER PERSONA: Aman

Bio

POSITION-

Developer at a Tech company.

He’s has a 9-5 job routine as a developer. Aman tries to be efficient with work and ends up spending more time working and is not able to focus on his physical and mental health due to workload.

Aman

Age: 28

Education: B.Tech

Family: No

Occupation: Developer

Hometown: Gujarat

“I end up working whole day, which is consequently affecting my health.”

Goals

I want reminders to take necessary breaks.

To take rest in between work.

To take care of my physical health.

To take care of my mental well being.

To maintain work-life balance.

To stay hydrated and stay fit in the long run.

To indulge in activities which can ensure sound mind and body.

To relax my mind for more efficiency.

Frustrations

I end up working more than I used to in office.

Not able to take care of the health which in turn lower the energy to work.

Not able to maintain balance in work hours to ensure sound mind and body.

Lack of time management which is resulting into bad health.

Lesser social activity.

Have entered into a sedentary lifestyle.

User action

Opportunity

Pain points

What actions are they currently taking? How are they doing it? What information are they seeking?

What are some things that could improve this moment? Could this be skipped or solved elsewhere?

How do they feel in this moment?

Quotes and sentiment

Wakes up in the morning

Feels sleepy

Should wake up on time and do exercise to charge himself up.

Since the metabolism is low, still feels the fatigue.

If the morning routine is set, he would feel motivated for the activities lined up for the day.

Still feels the fatigue and tries to manage time.

Should eat healthy and heavy breakfast for good energy to start the day.

Thinks what to eat which helps to reducing weight.

Breakfast time

Sleepy but energetic after breakfast

Organizes the workspace and makes a to-do list for the day

Feels the workload since there’s a lot to do for the day.

Review project plans and daily calendar

Feels motivated

Should take regular breaks in between work to stay calm

Doesn’t feel that energetic as he should have been.

Should take a longer break to recharge yourself.

Thinks what to eat which helps him to control the weight gain.

Meditate for short period of time for peace

Feels sleepy after lunch and wants break.

Lunch Break

Tired and wants break

Check in with your manager about daily progress

Feels tired, sleepy and less energetic

Quit Working When the Day Is Done

Low energy and done for the day

Meditate for short period of time for peace and take care of your diet

Realizes he hasn’t done anything except for working he whole day.

EMPATHY MAPPING

Says

Does

Thinks

Feels

Can’t it be digital?

Why is there so much chaos?

Why do they call on every visit? There can be a better system.

Manual entry system is very hectic.

Can there be a better way to ensure security?

I want the system to be less time consuming.

System can be made simpler by turning it into a digital portal.

I want security but not with so much effort.

I want to keep record of the visitors but not with such a hectic system.

I want a system where security is ensured using a simpler system which is not manual.

I get disturbed in my office hours due to these security related calls.

Frustrated

Tiring

Time consuming

Anxious due to the waiting period.

Feels the system is tedious and annoying.

Responds to the calls for approval.

Signs the slip to give access.

Searches for maintenance people.

Grant access, through a manual process, to outside people to ensure security.

SWOT Analysis

So, how well others are solving this?

Strength

Giving access to the visitors
Securer apartments
Less time consuming system
Being aware about the in-time and outgoing time of the visitors
Record history of the visitors
Visitor management system
Society management system as maintenance people can be booked from here
Contact with other society members
Collection of information related to the society

Threat

If the guards are not literate enough.

Misuse of the app features.
If the guard is not abiding by the rules.

Weakness

Frequent use of the app so usage of data is a lot.
If control is less over notification settings.
Privacy Issue since the app will store a lot of data.

Opportunity

People are using technology everywhere, so security can also be handled digitally
Giving access to check the availability in the amenities
Giving access to the visitors within just a few clicks.
Giving maintenance features.

Wireframes